Dear Pilar, Carlos and Paul,
I would like to express our sincere thanks for all of you hard work and effort in claiming back our bank guarantee. The funds arrived in our account safely this week. You all have restored our faith in the Spanish system, we were a point of despair before you made contact. You have carried out the whole exercise with the upmost professionalism, keeping us updated every step of the way. You managed to achieve results in a few months, compared to what others couldn’t achieve in many years. Too many years too mention.
We can’t thank you enough, but thank you. Our very best wishes and thanks.